INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact ColaDolls?

You can reach us through our contact form, email, or live chat. We will respond within 24 hours.

Can I track my order?

Yes. Once your order is shipped, we will send you a tracking number via email.

How do I request a refund or replacement?

Please contact customer service within 48 hours of receiving your order and provide photos or videos if there is a quality issue.

Are your products authentic and safe?

Yes. All products are sourced from authorized brands, made with medical-grade materials, and come with quality inspection reports.

Do you ship worldwide?

Yes, we provide discreet worldwide shipping. Some regions may have restrictions—please contact us for details.

What Comes With the Doll?

Each doll comes with the following accessories:
1. Sex Doll * 1
2. Lingerie * 1
3. Heating Bar * 1
4. Vaginal Cleaner * 1
5. Gloves * 1
6. Comb * 1
7. Instruction Manual * 1

Please note that accessory contents may vary slightly between brands. The final package content is subject to the actual items you receive. If you have any questions, please feel free to contact customer service.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS